Neighbors helping neighbors with professional care and respect.
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PALS—Patient Advocacy & Liaison Service PALS is Allen Home Care Services’ Patient Advocacy and Liaison Services program. Revolutionary in its scope, PALS offers true peace of mind to the patient and their family by insuring that the communication flow between patient and physician is thorough and accurate. PALS is the link between the patient and all other health care providers. Upon enrollment, a Registered Nurse is dispatched to the home (or other location) to make an initial assessment. The initial assessment includes:
Follow up is available depending upon the customized needs of the patient. Allen Home Care Services can provide for a multiple of services selected ala cart from a menu that can be adjusted throughout the enrollment period. Follow up services can include:
This program is ideal for elderly and chronically ill patients whose local family can not take off from work in order to attend doctor’s visits. It is also aimed for those patients who do not have family living in the immediate area. PALS provides true peace of mind to the patient and their family by insuring that their medical progress is being implemented by someone who knows them as well as they know themselves. The patient and their family can rest assured that all information is kept strictly confidential. Since this program is on the “cutting edge” of health care, most insurance companies and other third party payers do not provide for this kind of service. Just because it is not covered, however, does not mean it is not needed! Allen Home Care Services can arrange for private payment by various means, including accepting most major credit cards. Call us for more information and pricing.
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